Cancellation Policy

There is a 48 Hour Cancellation Policy. If you miss your pre-paid appointment for any reason, or cancel with less than 48 hours before your appointment time, you will not receive a refund and the pre-paid amount will not be applied or credited to another appointment time. Please check time zones to ensure you do not miss your appointment. If you miss a pre-paid appointment or do not complete your invoice within 24 hours of scheduling (or at time of scheduling for same day appointments), your new appointment time will not be scheduled until completion of payment for your next new appointment. If you are 10 minutes late or more for an appointment, your appointment is subject to cancellation and considered a missed appointment. Late appointments will not receive the full amount of time scheduled. You will not receive a refund or discount for late appointments. Please contact me if you know you will be late. I will determine if there is enough time left to continue the session, however the appointment is subject to cancellation if you are 10 minutes late or more. If you wish to reschedule an appointment, you must email your request no later than 48 hours before your scheduled appointment time, or your appointment is considered missed or cancelled.

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